Due to the nature of sealed product in the TCG industry, we do not offer returns on TCG products. That said, if something arrives damaged or not as described, send us an email within 10 days of receiving the product and we'll make it right | Admin@nwicards.com
We will pay the return shipping label and all you will have to do is print the label and return the product. This policy only refers to non TCG products.
Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.
Email admin@nwicards.com with the Subject line: "CANCEL ORDER #..."
